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@@ -134,6 +134,18 @@ which can point to any hostname port combination. If your server doesn’t provi those please contact your admin and have them read [this](http://prosody.im/doc/dns#srv_records) +#### I get 'Incompatible Server' + +As regular user you should be picking a different server. The server you selected +is probably insecure and/or very old. + +If you are a server administrator you should make sure that your server provides +STARTTLS. XMPP over TLS (on a different port) is not sufficient. + +On rare occasions this error message might also be caused by a server not providing +a login (SASL) mechanism that Conversations is able to handle. Conversations supports +SCRAM-SHA1, PLAIN, EXTERNAL (client certs) and DIGEST-MD5. + #### Conversations doesn't work for me. Where can I get help? You can join our conference room on `conversations@conference.siacs.eu`. |