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| author | Daniel Gultsch <daniel@gultsch.de> | 2015-11-01 14:22:01 +0100 |
|---|---|---|
| committer | Daniel Gultsch <daniel@gultsch.de> | 2015-11-01 14:22:01 +0100 |
| commit | 8471fbd9b747c68aa5e333cb277a6a0dc6d9c878 (patch) | |
| tree | 007a1c557830c35e0cc180762134492f0b1bbeb4 /README.md | |
| parent | fb9ba0a734c4b854918f1c58940977c6037a6afa (diff) | |
updated FAQ to account for incompatible server
Diffstat (limited to 'README.md')
| -rw-r--r-- | README.md | 12 |
1 files changed, 12 insertions, 0 deletions
@@ -134,6 +134,18 @@ which can point to any hostname port combination. If your server doesn’t provi those please contact your admin and have them read [this](http://prosody.im/doc/dns#srv_records) +#### I get 'Incompatible Server' + +As regular user you should be picking a different server. The server you selected +is probably insecure and/or very old. + +If you are a server administrator you should make sure that your server provides +STARTTLS. XMPP over TLS (on a different port) is not sufficient. + +On rare occasions this error message might also be caused by a server not providing +a login (SASL) mechanism that Conversations is able to handle. Conversations supports +SCRAM-SHA1, PLAIN, EXTERNAL (client certs) and DIGEST-MD5. + #### Conversations doesn't work for me. Where can I get help? You can join our conference room on `conversations@conference.siacs.eu`. |